At HB Tax Group, we are dedicated to safeguarding your personal data and ensuring its privacy and security in compliance with the General Data Protection Regulation (GDPR). This privacy notice explains how and why we collect, store, use, and share your personal information ("process") when you interact with our services. This applies to all aspects of your relationship with HB Tax Group, including but not limited to your use of our website.

Data Protection Principles

Under data protection legislation, the following principles govern the use of personal data:

1. Fairness and Lawfulness: Your personal data will be processed fairly and lawfully, and we will only process your data when certain legal conditions are met.

2. Purpose Limitation: We will only collect personal data for specified, lawful purposes, and it will not be used in a manner incompatible with those purposes.

3. Data Minimisation: We will ensure that any personal data collected is adequate, relevant, and not excessive in relation to the purposes for which it is used.

4. Accuracy: We will take all reasonable steps to ensure that personal data is accurate and kept up to date.

5. Storage Limitation: Personal data will not be kept longer than necessary.

6. Security: Appropriate technical and organisational measures will be implemented to prevent unauthorised access, loss, or damage to personal data.

7. Accountability: We will maintain records and take steps to demonstrate our compliance with data protection laws.

The Data Controller

HB Tax Group is the Data Controller responsible for the personal data you provide to us. We determine the purposes and means of processing your personal data and ensure that only data necessary for each specific processing activity is collected and processed.

Our contact details are as follows:

HB Tax Group
Devonshire Business Centre, Works Rd, Letchworth Garden City SG6 1JG

01462 543044

Info@hbtaxgroup.co.uk
 

The designated Data Protection Officer (DPO) is responsible for ensuring our data protection practices are adhered to and will address any questions or concerns you may have regarding your data.

What Information We Collect

We collect only the information necessary for our services, which may include:

• Information about your computer, such as IP address, browser type, and geographical location.

• Transactional information related to the services we provide.

• Information you provide for registration, including personal details such as name, address, contact information, and financial details.

• Information required for the provision of our services, including personal circumstances and financial data.

• Any other data you choose to provide us with.

How We Use Your Information

Your personal data may be used to:

• Respond to inquiries or requests you make.

• Process transactions, including payments or refunds.

• Offer relevant services and support.

• Conduct analysis to improve our services.

• Contact you about updates or changes to the services you use.

• Ensure website security and improve user experience.

Lawful Basis for Processing

We process your personal data based on your consent, the performance of a contract, our legal obligations, or legitimate interests we have identified. You have the right to withdraw consent at any time.

Special Category Data

In some cases, we may need to process sensitive data, such as health or criminal records. This will only be done with your explicit consent or where required by law.

Sharing Your Information

We may share your data with trusted third parties to support our services, including:

• Advertising partners and analytics services.

• Professional services, such as legal advisors and auditors.

• Regulatory bodies or government agencies when required by law.

We ensure that any third parties comply with strict data protection requirements.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data.

• Correction: Request updates or corrections to inaccurate information.

• Erasure: Request the deletion of your data in certain circumstances.

• Objection: Object to the processing of your data or request restrictions on its use.

• Withdraw Consent: If you have given consent for processing, you may withdraw it at any time.

• Complaint: If you are unhappy with how we manage your personal data, you can lodge a complaint with the Information Commissioner’s Office (ICO).

Retention of Your Information

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, and to comply with legal, regulatory, or contractual requirements.

Security Measures

We take data security seriously and use appropriate physical, electronic, and managerial measures to protect your information from unauthorized access, loss, or misuse.

Cookies

Our website uses cookies to enhance user experience and improve our services. You can control your cookie preferences through your browser settings.

Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

Updates to this Privacy Notice

We may update this privacy notice from time to time to reflect changes in legal requirements or our business practices. We encourage you to review this page periodically to stay informed.

Contact Us

For any questions, concerns, or to exercise your rights, please contact us at:

info@hbtaxgroup.co.uk
01462 543044

Devonshire Business Centre, Works Rd, Letchworth Garden City SG6 1JG